Primus Business Services - Help Center

Contact Us

Primus business support is available 24 hours a day by our highly trained technicians. All support requests made by our below form will be actioned within 5 hours.

Should you require immediate assistance or feel you may not be able to retrieve correspondence back via email, we would encourage you to call our staff at 1-888-222-8577.

Data / Internet / Talkbroadband Support 1-888-222-8577
Analog Voice Support 1-888-501-8430
Hosted PBX Support 1-888-616-6237
Customer Service & Billing 1-888-501-8430
Complaints 1-888-501-8430

Being a customer at Primus Canada means you are part of our community. We strongly encourage you, our customer, to communicate with us any feedback you may have that will help us grow as a company! We learn how to make your experience better from your comments. Therefore we encourage you to express your concerns , so we may better serve you.



Email Support Form

Please use the below form to submit an email support request. All requests received by this method will be investigated within 5 hours and a reply will be generated should it be required.


Name
Email
Phone Number
Account/Client Number
Operating System
Problematic Software
Reply Via
Problem Description
Please enter the words in our image verification.

Virtual Managed MachineSpend less time worrying about infrastructure and more time running your business, with Managed Services from Primus.
Learn More