Primus Business Services - Help Center
Primus Email Setup - MS Outlook
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Please follow the below steps to setup your Primus platform email into your mail client.
  • Open Microsoft Outlook to show your general splash screen or mailbox contents.
  • In your menubar, find the option for "Tools". Once opened, select the option for "Email Accounts".
  • A new window will appear, providing a wizard with multiple options. Please select "Add A New Email Account" and then click "Next".
  • Your next screen will display a list of mail account types. Please select "POP3" and then "Next".
  • At this time, please complete all email account settings.
    - Enter your name as you wish it to be displayed to your receiving party.
    - Your "email address" will be your complete email address
    - Incoming server should be set to ""
    - Outgoing server should be set to ""
    - Your mailbox login should be your complete email address
    - Please type your associated password as requested.
    Once all fields have been completed, please click on the button for "More Settings".
  • A new window will appear. Please select the "Outgoing Server" tab, and ensure that the box for "My Outgoing Server (SMTP) Requires Authentication" is ticked.
  • Click on the "Advanced tab" to reveal further settings. Ensure the box for "This Server Requires a Secure Connection (SSL) has been ticked, and your outgoing server (SMTP) port is set to 465. Once set, please click on "OK" to return to the previous screen.
  • All settings should now be complete. Please click on "Next" and then "Finish" to complete your mailbox setup.

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